Privacy Policy

Last updated: September 10, 2025

This Privacy Policy explains how Xia Media collects, uses, shares, and protects personal data when you visit our website and interact with our content, features, and forms. It is written to be clear, practical, and aligned with current privacy expectations across different regions.

Who We Are

Xia Media is an independent travel publication focusing on cruises, destinations, travel tips, and vacations. We operate from Indonesia and serve a global audience. For the purposes of applicable data protection laws, we act as the data controller for personal data we collect through our website.

If you have questions or requests regarding this Policy or your personal data, please reach us via our contact page. We read every message and respond as soon as we can.

Scope

This Policy applies to our website and related pages, forms, and features that we control. It covers visitors, readers, subscribers, and individuals who contact us or collaborate with us through the website.

It does not apply to third-party websites, services, or platforms that we do not control. When you leave our website or interact with third-party services, their own privacy policies govern.

Personal Data We Collect

We collect only what we need to operate the website, communicate with you, and improve our content. The categories below reflect typical website operations and may evolve as features change.

We do not intentionally collect sensitive personal data (such as government IDs, health, or biometric data). If you believe you provided such information unintentionally, please contact us so we can assess and remove it where appropriate.

• Contact Information: such as your email address when you write to us through a form or subscribe to updates.
• Usage and Device Data: such as IP address, browser type and version, device type, pages visited, time spent, referring pages, and diagnostic signals to maintain security and performance.
• Cookies and Similar Technologies: small files and scripts that help the site function, remember preferences, measure performance, and support advertising and analytics.
• User-Provided Content: messages you send via forms, feedback, or collaboration proposals.

How We Use Personal Data

We use personal data to operate the website, provide content, communicate with you, maintain security, and improve relevance and usability. We also process data to comply with applicable law and to protect our legitimate interests, balanced with your rights.

Where required, we will ask for your consent and you can withdraw it at any time. If we rely on a different legal basis, we will explain that basis below.

• Provide and Improve the Service: operate pages and features, fix issues, and enhance content quality and navigation.
• Communications: respond to inquiries, send updates you request, and handle administrative messages.
• Analytics and Performance: understand aggregate engagement to guide editorial and technical improvements.
• Safety and Abuse Prevention: detect, prevent, and respond to security incidents or misuse.
• Advertising Relevance: support ad-funded operations and measure effectiveness in a privacy-respecting way.
• Legal Compliance: meet obligations and enforce our terms and policies.

Legal Bases for Processing

Depending on where you live, we process personal data under one or more of the following legal bases: consent, contract, legitimate interests, and legal obligations. We assess each purpose against your rights and expectations.

If we rely on consent (for example, for certain cookies or email communications), you can withdraw it at any time through available controls or by contacting us. Withdrawing consent does not affect prior lawful processing.

Cookies and Similar Technologies

We use cookies, tags, pixels, and scripts to enable core functionality, remember preferences, measure performance, and support advertising. Some cookies are essential to load pages and protect your session; others are optional and help us improve the experience.

You can manage cookies via your browser settings and, where provided, our on-site cookie controls. We honor applicable signals and choice mechanisms where feasible, including browser-level preferences intended to express privacy choices.

• Essential Cookies: required for site operation, security, and basic features.
• Functionality Cookies: remember choices such as language or display preferences.
• Performance and Analytics: help us understand aggregate usage to improve content and navigation.
• Advertising Cookies: support ad delivery and measurement in an aggregated or pseudonymous manner.

Advertising and Analytics

We may work with third-party advertising networks and analytics providers to keep the website sustainable and to understand what content is useful. These partners may set or read cookies and similar technologies to deliver, measure, and improve ads, and to report on aggregated traffic and engagement.

We do not control third-party practices and encourage you to review their privacy notices on their own websites. You can typically adjust advertising preferences through your browser settings or device-level ad controls.

Data Retention

We retain personal data only for as long as needed for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce our policies. Retention periods vary by data type and context.

When data is no longer needed, we delete it or anonymize it according to reasonable industry practices. If deletion is not immediately feasible (for example, due to backups), we securely store the data and isolate it from further use until removal is possible.

International Transfers

Your information may be processed in countries other than your own, where data protection laws may differ. We implement appropriate safeguards designed to protect your data in line with this Policy and applicable law.

Where required, we use measures such as contractual protections and risk assessments to help ensure an adequate level of protection for cross-border transfers.

Your Privacy Rights

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection to certain processing, withdrawal of consent, and the right to lodge a complaint with a regulator. Rights and response timelines vary by jurisdiction.

If you wish to exercise your rights, please contact us via our contact page. We may request information to verify your identity and will respond within the timeframe required by applicable law. Where local rules provide additional choices (for example, requests related to sale or sharing of personal data), we will honor those choices to the extent required.

How We Protect Information

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures are designed with the sensitivity of the data and the risks of processing in mind.

No method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our content is intended for a general audience and is not directed to children. We do not knowingly collect personal data from individuals under the age required by local law (for example, under 13 in some regions, and under 16 in parts of the EEA) without appropriate parental consent.

If you believe a child has provided personal data to us without proper consent, please contact us so we can take appropriate steps to remove such data.

Third-Party Websites

Our website may reference third-party content or services that we do not control. When you visit those websites, their privacy policies and terms apply.

We are not responsible for third-party practices. Please review their policies before providing personal data or enabling features on their platforms.

Changes to This Policy

We may update this Policy to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will post the updated Policy on this page and adjust the "Last updated" date above.

We encourage you to review this page periodically to stay informed about how we protect your information and how you can exercise your choices.

How to Contact Us

For questions, requests, or concerns about this Policy or your personal data, please reach us through our contact page. We handle privacy-related messages with priority.